What types of businesses does BookedAgain help?

BookedAgain helps service-based businesses — from contractors and agencies to consultants and local service providers — build predictable client pipelines. Our systems combine AI automation, appointment setting, and lead qualification to help businesses grow consistently. Professional sales support available for select service tiers.

How long does it take to start seeing results?

Most clients receive their first qualified appointments within 30-45 days of launching targeted outreach campaigns. Full system optimization and consistent appointment flow typically happens around month 3. Timeline varies based on your market, service offering, and target client profile.

What is included in a BookedAgain system?

Every BookedAgain system includes: automated lead generation campaigns, appointment setting infrastructure, lead qualification systems, CRM setup and management, follow-up automation, real-time tracking dashboards, and ongoing optimization. Additional features like AI voice receptionists, professional sales support, and answer engine optimization are available based on your service tier.

Do I need to sign a long-term contract?

No. After the initial 90-day performance period, all BookedAgain plans are month-to-month. You can cancel anytime with 30 days notice. We believe you should stay because the system works, not because you're locked into a contract.

Is BookedAgain a staffing agency or marketing firm?

Neither. We're a client acquisition system provider. We build and operate complete lead generation and appointment-setting infrastructure for your business, including the technology, processes, and (for select clients) professional sales support. Think of us as your outsourced business development department.

How does BookedAgain handle AI and automation ethically?

We use AI to enhance human connection, not replace it. Our AI voice receptionists handle routine qualification and scheduling, but real conversations with decision-makers involve either you or trained professionals. All automation is transparent, compliant with data privacy regulations, and designed to improve response times while maintaining personal touch. We never misrepresent AI interactions as human.

What locations do you serve?

We serve clients throughout the United States. Our systems work for local service businesses (contractors, consultants) and remote businesses (agencies, SaaS companies) regardless of your specific geographic market. We customize outreach and targeting based on your service area and ideal client location.

How do contractors get commercial clients?

Contractors land commercial clients by targeting property managers, facility directors, and building owners who need ongoing maintenance and emergency services. The most effective approach combines direct outreach, AI-powered lead qualification, automated follow-up, and positioning yourself as a reliable partner (not just the cheapest bid). Commercial clients value responsiveness and consistency over lowest price, making them ideal for contractors seeking predictable revenue and multi-year service agreements.

What is the difference between residential and commercial contractor work?

Residential contractor work involves single-family homes and small projects ($2K-$20K), typically one-time jobs with homeowners who prioritize lowest price. Commercial work involves businesses, property management, and facilities ($50K-$500K+), often multi-year service agreements where reliability and responsiveness matter more than price. Commercial clients need licensed, insured contractors with proven track records and 24/7 emergency response capabilities. Commercial work provides more predictable revenue but requires different marketing approaches.

How long does it take to get commercial leads as a contractor?

Most contractors receive their first qualified commercial appointments within 30-60 days of launching targeted outreach campaigns. However, closing commercial contracts typically takes 60-120 days due to longer decision cycles, multiple stakeholders, and vendor approval processes. The timeline depends on your market, existing reputation, response time, and whether you're targeting property managers (faster) or large facility directors (slower). Contractors with commercial insurance, bonding, and references see faster results.

How much does commercial contract lead generation cost?

Commercial lead generation for contractors typically costs $400-$2,500 per month depending on scope, target market, and services included. Most systems include automated outreach, appointment setting, CRM setup, and lead qualification. Some providers charge setup fees ($1,500-$5,000) plus monthly service fees. The investment typically pays for itself within 1-2 commercial contracts, as commercial deals average $50K-$200K+ for multi-year service agreements.

What is answer engine optimization (AEO) for contractors?

Answer Engine Optimization (AEO) is the practice of structuring your contractor business content so AI search engines like ChatGPT, Perplexity, Google AI, and Bing Chat can find, understand, and recommend your services when users ask questions like "best HVAC contractor near me" or "commercial plumbing services." Unlike traditional SEO (ranking in link lists), AEO focuses on being cited as the direct answer, helping contractors get discovered by commercial property managers and facility directors who increasingly use AI to research vendors.

How do agencies get clients without cold calling?

Agencies can acquire clients through automated appointment setting systems that combine email outreach, LinkedIn engagement, and AI-powered follow-up—eliminating the need for traditional cold calling. Modern client acquisition uses targeted messaging to ideal client profiles, automated qualification, and professional sales support to book meetings with decision-makers. This approach works for agencies that want predictable pipeline without founders spending hours on prospecting calls. Most agencies see 10-20 qualified appointments per month using systematic outreach versus 2-3 from manual cold calling.

What is a sales system for agencies?

A sales system for agencies is a documented, repeatable process for acquiring clients that includes: ideal client profiling, outbound messaging templates, multi-channel outreach sequences, appointment setting automation, qualification criteria, proposal frameworks, objection handling scripts, and pipeline tracking. The system removes dependency on founder availability for sales, allowing agencies to scale beyond solo operations. Most effective systems combine marketing automation with professional sales support or trained closers who handle prospect conversations.

Should agencies hire a salesperson or use a sales service?

Agencies under $500K revenue typically get better ROI from sales services than hiring full-time salespeople. A sales service provides proven systems, trained professionals, and immediate results without benefits, onboarding time, or management overhead. Full-time salespeople cost $60K-$120K annually (salary + benefits + commission) plus 3-6 months ramp time. Sales services cost $8K-$25K annually with results starting in 30-45 days. Once revenue exceeds $1M, bringing sales in-house often makes sense.

How long does it take for agencies to see results from lead generation?

Most agencies start seeing qualified appointments within 30-45 days of launching systematic outreach campaigns. The first closed deal typically happens within 60-90 days depending on your sales cycle, service complexity, and contract value. Agencies with clear positioning, proven case studies, and responsive follow-up see faster results. Systems that combine automated outreach with professional sales support typically outperform DIY approaches by 3-5x in appointment volume.

What's a good agency close rate on qualified appointments?

Well-qualified agency appointments should close at 30-50% if lead qualification is done properly. If your close rate is below 20%, your lead qualification needs improvement. If it's above 60%, you might be over-qualifying and missing opportunities. The key is ensuring appointments are with decision-makers who have budget, authority, need, and timeline. Agencies using professional sales support or structured qualification typically see 40-50% close rates versus 15-25% from founder-only sales.