Our Terms of Service
General
Last Updated October 1, 2025
We are BookedAgain LLC, doing business as BookedAgain ("Company," "we," "us," "our"), located at 211 S Locust St., Hagerstown, MD 21740. We operate the website https://bookedagain.com ("Site") and provide digital content, software, consulting, and related services and products (collectively, "Services"). Contact us at 1-818-472-9314, [email protected], or by mail at the above address.
By accessing or purchasing the Services, you agree to these legally binding Terms of Service ("Terms"). If you do not agree, you are prohibited from using or purchasing the Services and must discontinue immediately. We reserve the right to change these Terms of Service or to impose new conditions on use of the Site, from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified. The Services are for users 18 and older. We recommend retaining a copy of these Terms.
Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Site or on websites linked to by us on the Site.
1. SERVICES
Services are not for distribution in jurisdictions where use violates local law; users are responsible for compliance. Services do not comply with industry-specific regulations (e.g., HIPAA, FISMA). All sales are final unless explicitly stated otherwise in these Terms. You acknowledge that business outcomes depend on your implementation, market conditions, and other factors beyond our control, and no specific results are guaranteed except as stated in a purchase agreement.
2. INTELLECTUAL PROPERTY RIGHTS
We own or license all intellectual property in the Services, including source code, databases, software, designs, content, templates, strategies, and trademarks ("Content and Marks"). You receive a non-exclusive, non-transferable, revocable license to access and use Content and Marks solely for internal business purposes as authorized by your purchase agreement. You may not copy, reproduce, distribute, resell, reverse-engineer, or otherwise exploit Content and Marks without our express written consent. Violations incur liquidated damages of $10,000 per incident, reflecting the difficulty of quantifying harm, and cause irreparable harm, entitling us to immediate injunctive relief without posting a bond. You may not develop or sell competing products or services using our proprietary methods within a 100-mile radius of Hagerstown, Maryland, for 1 year following termination of access. We reserve the right to audit your use of Services to ensure compliance, and you agree to provide reasonable access to records and systems upon request.
3. USER CONSENT AND REPRESENTATIONS
By providing your contact information (e.g., name, email, phone number), you consent to receive communications from BookedAgain via SMS, email or phone calls. This includes, but is not limited to:
— Marketing, announcements, reminders, service updates, and promotional messages.
Opt-Out: You can opt out of receiving marketing messages at any time by replying STOP to any text message. Standard messaging rates may apply.
You will continue to receive essential service-related communications even if you opt out of marketing messages.
By using the Services, you represent and warrant that: (1) all registration and purchase information is true, accurate, current, and complete; (2) you will maintain and update such information; (3) you have legal capacity to agree to these Terms; (4) you are not a minor in your jurisdiction; (5) you will not access Services via automated or non-human means; (6) you will not use Services for illegal or unauthorized purposes; (7) your use complies with applicable laws. Providing false information results in immediate termination without refund
4. USER REGISTRATION
You may need to register to use Services, keeping passwords confidential. You are responsible for all account activity. We may remove or change usernames deemed inappropriate at our sole discretion.
5. PURCHASES AND PAYMENT
We accept Visa, Mastercard, American Express, PayPal, Discover, and ACH. You must provide accurate, current payment information, promptly updating as needed. Sales tax may apply. Prices are in US dollars and subject to change without notice. Full payment is due upfront unless a payment plan is agreed in writing. Payment plans require full payment to complete purchase; missing any payment incurs a $50 late fee and 1.5% monthly interest on overdue amounts, compounded monthly, and automatically revokes access to Services and bonuses until paid in full, at our discretion. You authorize us to charge your payment method for all charges, including recurring fees, until cancellation. Unauthorized chargebacks or payment disputes incur your liability for our legal and collection costs, with mutual fee-shifting in arbitration. We may refuse, limit, or cancel orders at our discretion, including suspected reseller purchases. You may not assign or transfer any rights under these Terms without our prior written consent; unauthorized assignments are void.
6. REFUND POLICY
Refunds are discretionary and subject to the following, unless otherwise stated in a purchase agreement:
Requests must be submitted in writing within 14 days of purchase via our designated form.
You must complete all required Service components (e.g., lessons, tasks), verified by our tracking systems.
You must assert in writing that no value was derived from the Services.
You must not have accessed optional bonus materials (e.g., software, databases), which are disclosed as separate from core Services.
Payment plans require full payment to qualify; partial refunds (up to 50% if <50% paid) may be considered at our discretion.
Upon refund, access to all Services, materials, and bonuses is permanently revoked. Accessing bonuses voids refund eligibility. No right of rescission exists for digital goods or services delivered immediately upon purchase. You agree not to initiate chargebacks or disputes without following this process; violations incur liability for our legal costs.
7. SOFTWARE AND SUPPORT
Software provided with Services is licensed non-exclusively, non-transferably, and revocably for use solely with our Services. No support is provided unless specified in a purchase agreement. Subscriptions require cancellation via email or designated form; data is deleted upon termination, with no liability for loss. You are responsible for maintaining backups of data provided to or generated by the Services. Support, if offered, is limited to terms in the purchase agreement.
8. PROHIBITED ACTIVITIES
You may not:
Copy, share, resell, distribute, or reverse-engineer Services, Content, or Marks.
Solicit our paid community members for competing services for 1 year post-access, with violations resulting in a 6-month access suspension and no refund.
Develop or sell competing products or services using our proprietary methods within a 100-mile radius of Hagerstown, MD, for 1 year post-termination.
Use Services for illegal purposes, circumvent security, or engage in unauthorized data retrieval.
Make false or defamatory statements harming our business reputation, with violations incurring $1,000 per incident in liquidated damages.
Violations result in immediate termination, forfeiture of payments, and liability for damages.
9. CONFIDENTIALITY
All proprietary systems, templates, strategies, and data provided with Services are confidential. You may not disclose, share, or use such materials for unauthorized purposes. Ownership of deliverables transfers only as specified in a purchase agreement.
10. DISPUTE RESOLUTION
All disputes arising under these Terms shall be resolved through binding arbitration in Hagerstown, Maryland, under the American Arbitration Association’s Commercial Rules. The losing party shall pay all arbitration fees and the prevailing party’s reasonable attorney’s fees. We may seek immediate injunctive relief in court for breaches causing irreparable harm (e.g., IP violations, solicitation). This Agreement is governed by Maryland law, without regard to conflict of law principles. You waive any right to pursue disputes in court, except for injunctive relief, or through class actions.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from claims, damages, or liabilities, including reasonable attorney’s fees, arising from: (1) your use of Services; (2) breach of these Terms; (3) violation of third-party rights; (4) harmful acts toward other users. Each party pays its own legal fees unless awarded via arbitration.
12. TERMINATION
These Terms remain in effect while you use the Services. We may terminate or suspend access at our discretion, with or without cause, including for breaches or non-payment. Upon termination, access to all Services, materials, and support ends immediately, with no refund unless specified in Section 6. We may delete all client data, including lead lists and configurations, without liability. Provisions regarding intellectual property, confidentiality, non-compete, non-solicitation, indemnification, dispute resolution, and limitation of liability survive termination.
13. LIMITATION OF LIABILITY
Our total liability for any claim arising from the Services, including third-party components, shall not exceed the amount paid by you for the Services in the preceding 12 months. We are not liable for indirect, consequential, or punitive damages, third-party service failures, data loss, or business outcomes. Services are provided “as-is” without warranties, express or implied.
14. FORCE MAJEURE
We are not liable for delays or failure to perform Services due to events beyond our reasonable control, including natural disasters, government actions, cyber-attacks, or third-party service interruptions. Affected obligations are suspended until the event resolves, and timelines may be extended at our discretion.
15. PRIVACY POLICY
Review our Privacy Policy at https://bookedagain.com/privacy. By using the Services, you agree to its terms.
16. MODIFICATIONS AND INTERRUPTIONS
We may modify or discontinue Services at our discretion without notice or liability. We are not liable for any loss or inconvenience due to downtime or unavailability.
17. GENERAL TERMS
These Terms constitute the entire agreement, superseding all prior agreements, written or oral. Amendments require written, signed consent. If any provision is unenforceable, it may be reformed to be enforceable under Florida law; remaining provisions remain valid. Our failure to enforce any right is not a waiver. Individuals signing for entities accept personal liability for payment and performance obligations. You consent to electronic communications, agreeing they satisfy legal requirements for written notices.
18. CALIFORNIA USERS
If unresolved, contact the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs.
19. CONTACT US
Phone: 1-818-472-9314, Email:[email protected], Address: 211 S Locust St., Hagerstown, MD 21740.
20. DMCA
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under the U.S. copyright law. If you believe in good faith that materials hosted by us infringe your copyright, you, or your agent may send to us a notice requesting that the material be removed or access to it be blocked. Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send to us a counter-notice. All notices and counter notices must meet the then current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Our Copyright Agent for notice of claims of copyright infringement or counter notices can be reached as follows: [email protected].
This Agreement shall be binding upon and inure to the benefit of us and our respective assigns, successors, heirs, and legal representatives. Neither this Agreement nor any rights hereunder may be assigned without the prior written consent of us. Notwithstanding the foregoing, all rights and obligations under this Agreement may be freely assigned by us to any affiliated entity or any of its wholly owned subsidiaries
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Maryland and any dispute shall be subject to binding arbitration in Hagerstown, MD. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
